Frequently Asked Questions
Find answers to your questions about our gear, shipping, and returns.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that final sale items are not eligible for return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I care for my Salty Crew apparel?
To preserve the life of your gear, we recommend machine washing in cold water and tumble drying on low heat. Always check the specific care label on each garment.
Can I change or cancel my order after it has been placed?
We aim to process orders quickly, so there is a very limited window to make changes. Please contact our customer support team immediately if you need to modify your order.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Shop Pay installments.